Fenner Conveyors’ embedded engineers provided Rio Tinto’s technical team with an in-depth conveyor training day in Kwinana, Western Australia.
This practical approach to customer support allowed participants to learn more about how Fenner Conveyors engineers belting unique to system and application requirements.
Fenner Conveyors’ Engineered Conveyor Solutions team started the training day with a presentation, including a demonstration using on-site training conveyor equipment.
“This is the third successful training day we’ve hosted here at Kwinana, thanks to the positive feedback and impactful outcomes of our previous sessions,” Fenner Conveyors principal engineer Mike Finlen said.
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“Having our training school right here at the same location as our conveyor belt factory facilities enhanced training – not only for our service and manufacturing personnel, but our customers through opportunities like today.”
The Rio Tinto team also received a tour of Fenner Conveyors’ steel cord conveyor belt factory, including insight into the company’s strict quality assurance processes completed in its on-site laboratory.
“Our customers always benefit from seeing our belt manufacturing processes first-hand and the rigorous quality checks we employ to ensure belt performance in the field,” Finlen said.
“Once customers attend this type of training opportunity, it’s clear the lengths we go to for ensuring highly engineered and quality conveyor solutions.”