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Martin Engineering opens Malaysian business unit

Martin Engineering has opened a business unit in Malaysia to expand its presence in the Asian Pacific market.

Martin Engineering has opened a business unit in Malaysia to expand its presence in the Asian Pacific market.

Headquartered in the capital city of Kuala Lumpur, with a satellite office in Lumut, the Malaysian Business Unit will act as the main hub for providing products and solutions to the many industries it serves in the region.

Customers can benefit from localised care, faster response times, better logistics, closer relationships with customers and an expansion of the portfolio and services.

Martin Engineering Area Vice President Javier Schmal said the company’s team in Australia has done a great job of serving this area, but they have come to realise that the Malaysian market deserves closer attention.

“This is an exciting opportunity to give existing and new customers a greater range of bulk handling options and innovations to choose from,” Schmal said.

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The business unit will begin with six qualified collaborators, including professionals like William Valladao from Martin Engineering Brazil. In addition to hiring more qualified local technicians, he will manage and improve support to key accounts and lead customer development.

The Malaysian team will speak several languages including Malay, English, Portuguese, and Tamil. This expands the availability of professional maintenance services which range from air cannon and conveyor belt cleaner care to the installation of transfer point products and belt support equipment.

The team will install and support a range of Martin Engineering products in the cement, port terminals, biomass, mining, and quarry industries.

The team will also deliver fully engineered transfer point retrofits with belt sealing, dust control, belt tracking and belt support designed to improve the conveyor operations of customers throughout the region in any bulk handling application.

“The new Malaysian business unit will receive ample support from other business units,” Schmal said.  “The foundation of assistance comes from Martin Australia through manufacturing products, sales expertise, engineering designs and technical support.”

The USA headquarters and large Brazil team will back it up with technical support, customer service, sales expertise, and engineering.  This collaboration provides Malaysian customers and the new business unit staff with experienced support as the team gets trained and certified in all the products and services Martin has to offer.

“The Asia-Pacific market offers one of the best growth opportunities currently,” Schmal said.

“This new business unit is part of Martin’s investment and strategic plan to improve our coverage and continue to offer the best service and customer support in the industry.”

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