Metso is expanding its remote monitoring services for the mining industry in Chile and China by opening new performance centres.
The company has opened its first performance centre in Santiago, Chile and built a second in Changsha, China, with additional centres to be opening in major mining regions in 2020 to 2021.
The centres use continuous automated monitoring, improvements and predictive maintenance services for Metso customers’ mineral processing equipment, components and processes.
The move aims to build on Metso’s capabilities to connect equipment, processes, people and technology around the world.
Related stories:
- Metso unveils new range of crushing and screening equipment
- Metso appoints Australian as President of Mining Equipment
- Metso appoints new President of Valves, announces business strategy changes
“Metso performance centres are hubs for all our remote digital services,” Metso Chief Digital Officer, Jani Puroranta said.
“They integrate Metso Metrics support, gearless mill drive monitoring, and remote process optimisation experts into a new collaborative environment. This allows us to better service our global customers in real-time.”
Operations are already underway in temporary facilities in Santiago before it moves to the new premises.
Data are analysed at the site to derive insights and recommendations to optimise equipment and operations remotely. Services offered are vendor-agnostic and available for non-Metso equipment.
It also uses new remote monitoring solutions for gearless mill drives, which Metso obtained from its acquisition of mining service provider HighService Servicer earlier in the year.
Metso Vice President, Process Optimisation, Performance Solutions, Johanna Newcomb, said the company is excited about the opening of the new performance centres.
“They will allow us to better service the mining industry by enabling new innovative commercial offerings, like Performance Solutions and remote expert support.”