Saturday 20th Jul, 2019

thyssenkrupp incorporates AI named Alfred

An artificial intelligence (AI) named Alfred is helping thyssenkrupp Materials Services optimise transport routes and manage the company’s global logistics network.

An artificial intelligence (AI) named Alfred is helping thyssenkrupp Materials Services optimise transport routes and manage the company’s global logistics network.

Supported by Microsoft’s cloud platform Azure, the AI has been integrated into the processes of the company’s materials distribution network.

Named after Alfred Krupp, the AI is being developed to improve the flexibility of thyssenkrupp Materials Services supply chain and take into account customer requirements for delivery speed, pricing and material quality.

Alfred is able to process and analyse around 14 million order items received annually, using all of the company’s data on a single platform.

It uses self-learning algorithms based on Microsoft Azure Machine Learning to find the relevant information, which it uses to generate important findings and support employees with recommendations.

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“Joining forces with Microsoft allows us to use advanced technologies for our in-house developments,” said thyssenkrupp Materials Services Head of Digital Transformation Axel Berger.

“This enables us to ensure that the projects are very closely linked to our core business on the one hand, and that they are technologically state-of-the-art on the other.”

thyssenkrupp Materials Services CEO, Klaus Keysberg, said Alfred is an important step towards making the company’s processes more efficient.

“Artificial intelligence is one of the technologies that will make a decisive contribution to competitiveness in materials distribution in the future,” he said.

“[Alfred] gives us better insight into our customers’ needs so that we can align our offerings accordingly. In the medium term, this holistic approach will also open up new business opportunities for us.”